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What is Netflix error 0013?

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21 Answers

Emily Rivers Profile
Emily Rivers answered

So, what is Netflix error 0013? I get this a lot on my Kindle :(

According to the Netflix website, this error relates to Android devices and means that there is some information on the device that needs refreshing. There are a few things Netflix recommends you try to solve this issue:

Clear the Netflix application data

  1. Go to your device's general settings.
  2. Under Device, choose Application Manager or Apps.
  3. Under Downloaded, choose Netflix.
  4. Then, check Clear Data, and then OK.

Clear the Netflix cache

  1. Complete steps 1 to 3 above.
  2. Choose Clear cache, then OK.

Reinstall the Netflix app

The Netflix website recommends you do this, but I have found that I don't normally have to go to this extreme to fix Netflix error 0013. If the other steps don't solve your problem, though, then reinstalling it probably will!

If you're having any other problems with Netflix that you're maybe just putting up with, like pixelation or something, I found this video on YouTube which was pretty helpful:

Daniel Nickolas Profile
Daniel Nickolas answered

Netflix error 0013 is shown after a few seconds of starting the playback of any Netflix content; you can use the application correctly until doing that action. You are shown the image that you see above and you can only close or read a generic documentation with the “More” button that does not help. You can fix the issue by online support.

Ethan Ivys Profile
Ethan Ivys , Norton Support , answered

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Carleigh Diesel Profile
Carleigh Diesel , Suggestion about Netflix error0013, answered
Netflix Error 0013. If you experience the error code 0013 while trying to watch on your Android phone or tablet, it typically
points to some information on the device that needs to be refreshed.
Follow the troubleshooting steps to resolve the issue. To know more Click Here. After trying these instruction if your issue isn't resolve then you can contact to Tech support help team.

Anonymous Profile
Anonymous answered

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Anonymous Profile
Anonymous answered

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Anonymous Profile
Anonymous answered

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Anonymous Profile
Anonymous answered

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Anonymous Profile
Anonymous answered

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Tanya Yadav Profile
Tanya Yadav answered

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Monica Monica Profile
Monica Monica , office installation, answered

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June Mary Profile
June Mary , Office Setup Help, answered

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