It is very unlikely that anyone on the Internet will be able to give you their code because each code will probably be unique to the product. If someone did send you their code then it is likely that the code will not work and you will just be back to square one. However there are several options that you can try to see if you can get your product working.
If you explain the situation to them then they will probably reply with instructions on what to do next.
- Contact the manufacturer
If you explain the situation to them then they will probably reply with instructions on what to do next.
- Return to the store you bought it from
- Read your instruction manual