So, what is Netflix error 0013? I get this a lot on my Kindle :(
According to the Netflix website, this error relates to Android devices and means that there is some information on the device that needs refreshing. There are a few things Netflix recommends you try to solve this issue:
Clear the Netflix application data
- Go to your device's general settings.
- Under Device, choose Application Manager or Apps.
- Under Downloaded, choose Netflix.
- Then, check Clear Data, and then OK.
- Complete steps 1 to 3 above.
- Choose Clear cache, then OK.
Reinstall the Netflix app
The Netflix website recommends you do this, but I have found that I don't normally have to go to this extreme to fix Netflix error 0013. If the other steps don't solve your problem, though, then reinstalling it probably will!
If you're having any other problems with Netflix that you're maybe just putting up with, like pixelation or something, I found this video on YouTube which was pretty helpful: